AI answers and human handoff
How AI-assisted support answers are designed to work in Kit Pay: always labelled, never in control of money, handing over to people.
Help centre
Support & safety
How to get help, how support behaves, and how to protect yourself from scams.
Account deletion and your data
How deleting a Kit Pay account works: the in-app request, what is deleted or de-identified, and what may be retained by law.
How to get help
Where Kit Pay help actually lives: this help centre for questions, and Help inside the app for anything about your account.
In-app support requests: what is coming
The support inbox being built inside Kit Pay: requests tied to your verified session, with labelled AI answers that hand over to people.
Privacy rights requests
Your rights over personal data on Kit Pay, how to exercise them from inside the app, and the narrow statutory contact.
Report abuse or suspicious activity
How to report scams, impersonation, or suspicious behaviour from inside Kit Pay, and what your report actually does.
Scam warning signs in Kit Pay
The recurring shapes of scams as they appear on Kit Pay specifically — and the habits that make each one fail against you.
Service status and maintenance
What it means when a Kit Pay feature pauses or the app reports maintenance — and why money actions refuse rather than guess.
What support will never ask
The complete list of things genuine Kit Pay support never asks for — so anyone who asks has identified themselves as a scammer.