Product help
Help centre
Step-by-step help for the Kit Pay app: accounts, security, sending and receiving money, deposits, messaging, business tools, and support.
Getting started
Install the app, create your account, and make your first payment with confidence.
9 articles
Account & security
PINs, biometrics, sessions, recovery, and how Kit Pay keeps your account yours.
12 articles
Wallet & balance
How your wallet works, what your balance means, and how to read your history.
8 articles
Sending & receiving money
Transfers, payment requests, links, QR codes, and payments set for later.
12 articles
Deposits & withdrawals
How money will move between your wallet and banks as each rail switches on.
9 articles
Mobile money
Where mobile money on Kit Pay stands today, and what to expect when it arrives.
8 articles
Messaging & calls
Private chat, calls, and payments inside conversations as they roll out.
10 articles
Business & merchants
Business wallets, merchant accounts, signed QR codes, and getting paid at the counter.
9 articles
Support & safety
How to get help, how support behaves, and how to protect yourself from scams.
9 articles
Referrals
How inviting people to Kit Pay will work when referral rewards launch.
4 articles