Getting started
Set your wallet PIN
Choosing a strong wallet PIN during setup, what the PIN is used for, and the habits that keep it truly private.
During setup, Kit Pay asks you to choose a wallet PIN. This PIN is one of the ways you approve sensitive money actions — when you send money or make another sensitive change, the app asks you to confirm with your wallet PIN or supported device security, tied to the exact thing you are doing. Choosing it well is the single cheapest piece of security you will ever buy.
Picking a strong PIN
- Avoid your birth year, your children's birth years, or any digits printed on cards you carry.
- Avoid repeated or sequential digits — they are the first guesses a thief tries.
- Do not reuse the PIN from your SIM, your bank card, or mobile money. One leak should never open every door.
- Choose something you can type without hesitating, so nobody needs to see you struggle with it in public.
Keeping it private
Shield the screen when typing your PIN in a taxi, a market, or any crowded place. Never store it in your phone's notes, and never share it — not with family, not with an agent, and never with anyone claiming to work for Kit Pay. Genuine staff have no use for your PIN and will never ask for it.
PIN and device security together
If your phone supports fingerprint or face unlock, you can enrol it in the app and approve some actions with device security instead of typing the PIN. The approval is still tied to the specific action you are taking. Biometric unlock explains how the two work together, and wallet PIN basics covers what the PIN does and does not protect.
If the PIN ever feels exposed — someone watched you type it, or a family member guessed it — change it in the app straight away. Changing your wallet PIN takes a moment.
Frequently asked questions
What is the wallet PIN for?
It is one of the ways you approve sensitive money actions in Kit Pay, alongside supported device security like fingerprint or face unlock.
Will Kit Pay ever ask me for my PIN?
Never — not by call, SMS, chat, or in person. Only the app itself asks, on your own phone, when you are approving something.