Keeping deposit records

Every deposit dispute in history divides into two kinds: the person with the slip, and the person with a story. This page is about being the first kind — a habit worth building now, before the bank and mobile money rails even open, because the day you need a record is never the day you can go back and make one.

What Kit Pay records for you

Everything that happens inside your wallet is already written down: your history keeps a dated ledger entry for every movement, and no one can quietly edit the past. And the coming deposit flow is built around records by design — a personal reference identifying your money and verified proof captured in the app.

What only you can keep

The gap in every system's records is the part of the journey outside it: the moment between handing cash to a bank teller and the deposit reaching Kit Pay's side runs through systems that are not Kit Pay's. That stretch is covered by whatever you kept:

• The bank slip or receipt — the single most valuable document. Keep it at least until the money shows in your wallet history.
• A photo of the slip, taken immediately; paper fades and pockets eat things.
• The reference you used, exactly as written.
• Roughly when and where — branch and day is plenty.

Why bother, concretely

If a deposit does not appear, the difference between the two kinds of person is total. With the slip: reference, amount, date, branch — support can trace the specific deposit, and the conversation is short. Without it: a date you half-remember and an amount you are almost sure of, and everyone is reconstructing instead of resolving. One keeps your money moving; the other keeps you waiting. If you run a business, the same habit scales up — keeping simple business records is the fuller version.